Testimonials
Below are the responses from our recent clients who either responded to our email request for feedback or gave permission for us to publish some of the unsolicited feedback they had sent us.
Their responses are copied below word for word – the only thing we have done is made a few spelling corrections.
Name: Mr Clifford
Property Location: Nottingham
Advertising Price: £235,000 | Sale Price: £233,500
What do you think we could improve?
Nothing, the service was excellent.
What do you think we did well?
I was very impressed with the quality of the photo’s. The details were very good and therefore sold the house.
Any other comments?
I have recommended you to 2 friends who both also sold very quickly. Nice job. Not long left for the high street agents?
Name: Mr & Mrs Limburn
Property Location: Wokingahm
Advertising Price: £279,950 | Sale Price: £279,000
What do you think we could improve?
We were extremely happy with the service and wouldn’t hesitate to recommend you to anyone.
What do you think we did well?
Your attention to detail was great to see, and the sales progression when getting all parties ready to exchange was excellent, especially considering you were dealing with a chain with more than 10 houses. We were also very happy with the way you dealt with additional buyer enquiries that came from the house-buyer survey.
Any other comments?
Thanks again for everything – we’ll be back in the future.
Name: Mr Jenkins
Property Location: Aberdare
Advertising Price: £132,950 | Sale Price: £130,000
What do you think we could improve?
[no response]
What do you think we did well?
I found your service first class in every respect. I would like to thank Andrew Parry personally for his superb correspondence and professionalism throughout the process.
I work for the NHS so deal with the general public on a day to date, so would / will highly recommend your company to anyone. This level of professionalism will make high street agents a thing of the past.
May I complement the photography of my home. far superior to local agents.
Many thanks for making the sale of my home a less stressful experience than it might have been. You will certainly have my custom in future.
Any other comments?
[no response]
Name: Mr Crane
Property Location: Bristol
Advertising Price: £151,950 | Sale Price: £150,000
What do you think we could improve?
Very pleased with whole process.
What do you think we could improve?
Again, the whole process went very smoothly.
Any other comments?
Andrew was very helpful and efficient. He made the whole process very simple and easy to follow.
I will and have recommended Fasttrack to friends and family.
I wish you all the luck and success for the future
Name: Mr Patton
Property Location: Durham
Advertising Price: £99,950 | Sale Price: £96,000
What do you think we could improve?
I thought the service and contact we received throughout was excellent. I would find it hard to suggest any areas for improvement.
What do you think we could improve?
The speed and efficiency of service, single point of contact, website stats, keeping us informed every step of the way.
Any other comments?
Thank you for making the process as simple and organised as you did. I would be happy to recommend Fasttrack to anyone looking to sell their home.
Name: Mr & Mrs Briggs
Property Location: Nottingham
Advertising Price: £340,000 | Sale Price: £336,000
What do you think we could improve?
Some communication around the viewings could be improved as a few people were unsure of what was happening, not sure if that was down to you guys or not.
What do you think we did well?
Very easy communication with Andrew and he was available out of hours, which proved very useful.
Any other comments?
We’ve already recommended you to a few friends who are thinking of selling.
Name: Mrs Newson
Property Location: Bristol
Advertising Price: £187,500 | Sale Price: £181,250
[Emailed the following]:
I would like to thank you for everything, you have been most helpful & efficient through the whole process – I can’t think of anything that we were not happy with!
We wish you every success in the future!!
Name: Mr Finch
Property Location: London
Advertising Price: £550,000 | Sale Price: £550,000
[Gave permission to publish the following email]:
Dear Andrew
I just wanted to take the time to express my gratitude for the service and support I received from Fast Track throughout my recent property sale.
In stark contrast to some poor and frustrating experiences I’ve had with other estate agents, I found Fast Track to be honest and reliable from first contact. They took the time to properly understand my specific requirements, and as a result were able to represent me accurately and successfully within the market.
The whole transaction was handled in an extremely professional, capable and efficient manner and the level of communication guiding me through the sale was first class. Within 5 days of initially contacting Fast Track I had received 4 cash offers and was able to take the flat off the market. I could not have been happier with the marketing of my property and the end result, especially given the cost savings involved with using Fast Track.
I would not hesitate to use Fast Track in the future and have already recommended them to friends and family as a refreshing alternative to traditional agency relationships.
Kind regards
Bob
Name: Mr & Mrs Strong
Property Location: Lincoln
Advertising Price: £122,500 | Sale Price: £120,000
Mr & Mrs Strong sent in the following feedback when asked for their comments on our service:
Mrs Strong: ‘Excellent, professional service which we couldn’t fault. We must admit we were a little sceptical of whether an online based estate agency would work but our house sold within 3 weeks. Photography was fantastic and the customer service brilliant. We have recommended fast track to our friends and family and should we sell again in the future we would have no hesitation in using you again.’
Mrs Strong: ‘Faultless.’
Name: Dr Ansar
Property: Leicester
Advertising Price: £145,000 | Sale Price: £140,000
[Emailed the following]:
Everything went ahead as planned during handover. Your service has been excellent and I will consider your company again. I didn’t expect to sell my property so quickly and efficiently.
Name: Mrs Lee
Property Location: Manchester
Advertising Price: £105,000 | Sale Price: £105,000
What do you think we could improve?
Nothing.
What do you think we did well?
Great photos and a good quality floor plan. Your service was prompt and friendly.
Any other comments?
Thank you for your help with selling our house.
